What Is Emergency Heat on a Thermostat? A Practical Guide
Learn what emergency heat on a thermostat means, how it works with heat pumps, when to use it, and practical tips to keep you warm while saving energy. A Thermostat Care practical guide for homeowners.

Emergency heat is a mode on a heat pump thermostat that activates auxiliary heating to meet warming demands when the outdoor unit can't keep up.
What is Emergency Heat on a Thermostat?
Emergency heat is a mode on a heat pump thermostat that activates auxiliary heating to meet warming demands when the outdoor unit can't keep up. According to Thermostat Care, this setting is designed for short term use rather than as a primary heat method. When energized, it bypasses the heat pump's energy-saving cycle and relies on an auxiliary heat source, typically electric resistance coils, to raise indoor temperatures quickly. This can help you stay warm during extreme cold snaps, but it comes at a higher energy cost and with less precise temperature control. Understanding when and how to use emergency heat helps homeowners avoid unnecessary bills while keeping comfort intact.
How Emergency Heat Works in a Heat Pump System
In a typical heat pump setup, your thermostat manages two heating sources: the primary heat pump compressor and a backup auxiliary heater. When the thermostat detects that the heat pump alone cannot meet the set temperature, it activates emergency heat. The auxiliary heater then provides warmth directly, often at a higher rate per BTU than the heat pump. The result is faster indoor temperature rise, but energy efficiency drops because electric resistance heat is generally less efficient than the refrigerant-based heat pump. In practice, many systems label this mode as Aux Heat or EM HEAT. The Thermostat Care team notes that performance depends on outdoor temperatures, system age, and proper airflow, so use emergency heat as a temporary bridge rather than a long-term solution.
Common Configurations and What to Expect
Different thermostat brands and heat pump models handle emergency heat with small variations. Some units show EM HEAT, some display AUX, and others use the term Emergency Heat as a separate stage in the heating sequence. In most setups, the heat pump first handles the heating load, and the auxiliary heat kicks in only when additional warmth is required. If your system is aging or undersized for your space, you may notice a longer ramp time when switching from emergency heat back to normal operation. Knowing your equipment labels will help you interpret on-screen indicators and avoid confusion during cold weather.
When to Use Emergency Heat
Use emergency heat only when the heat pump cannot keep up with demand on its own. This includes prolonged cold snaps, a failed compressor, or situations where the defrost cycle temporarily reduces heating capacity. If you rely on emergency heat for extended periods, your utility bills can rise quickly. For planning, schedule milder days and use programmable setpoints to minimize unnecessary use. In most homes, the goal is to keep the heat pump doing the work and reserve emergency heat for legitimate temporary needs.
Energy Costs and Efficiency Considerations
Running emergency heat typically delivers warmth using electric resistance elements, which are generally less efficient than the refrigerant-based heat pump. Expect higher energy usage and warmer electricity bills when EM HEAT is active for extended periods. Because of this, many homeowners try to limit emergency heat to the coldest days or the shortest time frames. Thermostat Care analysis shows that improving insulation, sealing air leaks, and maintaining rated furnace or heat pump efficiency can reduce the need for emergency heat overall. It's also useful to run a smart schedule that leaves the system in heat pump mode during milder mornings and evenings whenever possible.
How to Tell If Emergency Heat Is On
Most thermostats indicate EM HEAT or AUX HEAT on the display when the backup system is active. Some models show a separate heat stage or a different color icon. If you notice unusually warm rooms that still feel cool, inspect the outdoor unit for icing or frost, which can signal a defrost issue or improper refrigerant charge. A persistent EM HEAT condition can mean the heat pump is not meeting the demand, a problem with airflow, or a wiring issue. If you suspect a fault, check that the air filter is clean, vents are open, and the thermostat is configured correctly. If issues persist, consult a professional.
Best Practices for Using Emergency Heat
To minimize energy waste, keep emergency heat off except when necessary. Use Auto mode so the thermostat can switch between heat pump heat and emergency heat automatically in response to temperature changes. Calibrate your schedule to avoid long heater runs during peak energy hours, and set reasonable hold times instead of constantly overriding temperature. Regularly replace air filters, ensure proper airflow, and keep exterior insulation in good condition. Finally, consider a professional HVAC tune-up to verify refrigerant levels, defrost operation, and overall system health. These steps help ensure that emergency heat remains a safety net rather than a default heating method.
Troubleshooting Common Questions About Emergency Heat
If your system seems to stay in EM HEAT longer than expected, start with a few checks: verify the thermostat is set to heat and that the fan is running in the proper mode; check for a defrost cycle in progress; and inspect outdoor unit clearing debris. If you notice frequent cycling between heat pump and emergency heat, it may indicate an undersized system, poor insulation, or faulty sensors. You can also review the installation manual for your model to identify labeling conventions. The Thermostat Care team recommends keeping a log of when EM HEAT is active to help a technician diagnose seasonal patterns and performance issues.
Quick Reference Checklist for Emergency Heat Use
- Confirm the setting on the thermostat is appropriate for the conditions
- Switch back to heat pump mode as soon as outdoor temperatures allow
- Check air filters and vents regularly for optimal airflow
- Schedule a professional HVAC inspection if EM HEAT engages persistently
- Monitor energy costs and adjust the schedule to minimize usage
- Keep a spare thermostat battery if your unit uses batteries for power
Questions & Answers
What exactly is emergency heat and how does it differ from the regular heat setting?
Emergency heat is a backup heating mode that activates an auxiliary heat source when the heat pump cannot meet demand. It warms rooms quickly but at a higher energy cost and with less precise control. The regular heat setting relies on the heat pump’s compressor for efficient heating.
Emergency heat is a backup setting that uses an auxiliary heater when the heat pump can’t meet the temperature. It warms fast but costs more energy than normal heat.
When should I use emergency heat on a heat pump thermostat?
Use emergency heat only during extreme cold or temporary heat pump issues. Rely on it briefly to bring your home to comfort, then switch back to normal heat as soon as the heat pump can handle the load. This helps protect energy costs and system health.
Only use emergency heat when the heat pump cannot keep up, then switch back to normal heat as soon as possible.
Is emergency heat expensive to run?
Yes, emergency heat generally costs more per hour than normal heat because it uses electric resistance or other auxiliary sources. Limit usage to temporary conditions and rely on the heat pump whenever possible to optimize energy savings.
Yes. It costs more to run emergency heat, so use it only as a temporary fix.
Can emergency heat damage my heat pump?
Using emergency heat frequently does not directly damage the heat pump, but it can cause excessive energy draw and may mask underlying issues with the system. Regular maintenance and timely professional checks help prevent problems.
It won’t usually damage the heat pump, but overreliance can hide issues and raise costs.
How can I tell if my thermostat is using emergency heat?
Look for EM HEAT or AUX HEAT indicators on the thermostat display. Some models show a separate heat stage or a distinct icon. If you feel a rapid change in heat delivery or see a persistent emergency heat indicator, your system is in backup mode.
Check the display for EM HEAT or AUX HEAT indicators to confirm backup heating is active.
Should I leave emergency heat on all winter?
No. Keeping emergency heat on all winter is inefficient and costly. Use it only during cold spells or when the heat pump is temporarily unable to meet demand, and rely on proper insulation and smart scheduling to minimize usage.
No. Use it only during extreme cold or when needed, not as a default.
What to Remember
- Use emergency heat only when necessary to avoid high energy costs
- Know your thermostat labels such as EM HEAT or AUX HEAT
- Keep your system in heat pump mode whenever possible for efficiency
- Regular maintenance helps minimize reliance on emergency heat
- Consult a professional if EM HEAT engages frequently